About Us

Sizing questions

Purchasing Questions

Click here to contact us (Hablamos Español)

Business hours Monday to Friday
7am to 4pm

Charro Azteca Support

General Questions

What time do you guys open?

Where is your store?

Where are you located?

Boot Sizing Help

My sombrero didn't fit what can I do?

Do you offer plus size?

Measuring for a Sombrero Charro

Sizing for Women

Sizing for Men

Trying on boots

Button holes for charrito suits

Charro Pants

How to measure for a charro suit?

How do you measure an already made charro suit?

How much are your plata belts?

How much are your pita fina belts?

Can I get a coupon code?

On sale/Clearance items

Do you sell wholesale?

How can I get a discount on my order?

Do you make custom charro suits?

How can I pay?

What is your Exchange process?

What is your Exchange policy?

Exchanges

Where is my refund?

How long does it take to get my refund?

What is your return process?

What is your return policy?

Returns

Returns & Exchanges

Do you ship to military addresses/base?

Do you offer overnight shipping?

Shipping Timeframe

Box care when shipping back products

How long does shipping take?

When is a Signature required for a package?

Where do you ship to?

What happens if my package gets lost?

Do you ship to USA?

What shipping provider do you use?

Shipping

How long does it take to ship my order?

Processing

Shipping & Delivery