Charro Azteca Support logo
Charro Azteca Support logo

All articles

Shipping

Do you ship to military addresses/base?

We ship with USPS. If you have been able to receive packages/mail from USPS then we can most likely ship to you too.  If shipping overseas you do need to select Priority shipping at checkout. Please make sure addresses follow USPS guidelines below:

Do you offer overnight shipping?

Because we are small family owned business, we do not offer overnight shipping at the moment.  We recommend ordering with at least 1 week in advance. :)  And 2-3 weeks in advance for a very important event. (ex. weddings, 15s, birthday parties, etc.)

Shipping Timeframe

We are a small family owned business and your support means the world to us! 💛 In advance we want to thank you for your patience. 🙏🏼 We do require 48 to 72 business hours after you place your order to fulfill. Once it has been fulfilled we drop off a

Box care when shipping back products

When making a return or exchange please watch video on how to re package your boot box. Important: $5 will be charged if the boot box is NOT wrapped in a shipping box/bag

How long does shipping take?

We do have various options for delivery. Priority Mail (3-5 Business days) Free Shipping (5-7 Business days) We don't guaranteed delivery date on any package. If there is a need for a quicker delivery option, you would just let us know so that we can

When is a Signature required for a package?

A signature is required for a package when the item(s) value exceeds $200 or more.   Note: If you know that your regular post office mail(USPS) has had trouble delivering to you, you can also include a note on your order that requests we send with si

Where do you ship to?

We ship to the entire United States of America including several APO addresses.  A few states do not receive mail on the weekends from the US Post Office, so mail will be delivered to these states during weekdays/business days.

What happens if my package gets lost?

If your package has been lost/stolen/misplaced we are not responsible since it is out of our control the moment it leaves our warehouse. We can guide you on steps to finding a possible solution with USPS. We do recommend checking in with your neighbo

Do you ship to USA?

Yes. We only ship to the USA for now.

What shipping provider do you use?

We ship with the United States Post Office (USPS) and UPS